Effective Date: Jan 1, 2024

Welcome to acosse.com (“we”, “us”, or “our”). By accessing or using this website, you (“you”, “your”, or “Customer”) agree to comply with and be bound by these Terms & Conditions. Please read these terms carefully before using the services on this site. If you do not agree to these terms, please do not use our website.

1. General Information

Acosse.com is an e-commerce website that sells products under various brands. We reserve the right to modify, suspend, or discontinue any part of our website at any time without prior notice.

2. Acceptance of Terms

By accessing or using our website and services, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use the site. These Terms & Conditions apply to all users, including visitors, browsers, and customers.

3. Use of the Website

You agree to use the website in compliance with applicable laws and regulations and not to engage in any activity that could damage, disable, or impair the functioning of the site. You are also prohibited from attempting to access restricted areas of the website or using any automated means to collect data from the site.

4. Products and Pricing

• All products listed on acosse.com are subject to availability. We reserve the right to refuse or cancel any orders at our discretion.
• We make every effort to display accurate product descriptions and prices. However, we do not guarantee the accuracy of product details, including pricing, availability, and specifications.
• Prices may be subject to change at any time, and we will inform you of the current price at the time of purchase.

5. Orders and Payments

• By placing an order on acosse.com, you are making an offer to purchase the products subject to these Terms & Conditions.
• Orders are only confirmed once you have received an order confirmation email from us.
• You agree to provide valid and accurate payment information for the processing of your order.

6. Shipping and Delivery

• We offer worldwide shipping. Shipping charges and delivery times will vary depending on the location and the delivery method chosen during checkout.
• Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by third-party carriers or customs.

7. Returns and Refunds

• We want you to be satisfied with your purchase. If you are not happy with your product, you may return it within 7 days of receiving your order.
• To initiate a return, please contact us at customer_service@acosse.com.
• Returned items must be unused, undamaged, and in their original packaging.
• Refunds will be processed according to our Return Policy, and any shipping charges may be non-refundable.
• Customised products are not eligible for returns.

8. User Accounts

• To place an order or access certain features on acosse.com, you may need to create an account.
• You are responsible for maintaining the confidentiality of your account login information and for all activities under your account.
• You agree to immediately notify us if you suspect any unauthorized access or use of your account.

9. Privacy Policy

• We respect your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Intellectual Property

• All content on this site, including text, images, logos, graphics, videos, and software, is owned by us or our licensors and is protected by intellectual property laws.
• You may not use, copy, or distribute any content from the site without express permission from us.

11. Limitation of Liability

• We do not accept any liability for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
• Our liability is limited to the total amount paid for the specific product or service giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless acosse.com, its affiliates, officers, employees, and agents from any claims, losses, damages, or expenses (including legal fees) arising from your use of the site or violation of these Terms & Conditions.

13. Governing Law and Dispute Resolution

• These Terms & Conditions are governed by the laws of Singapore.
• Any disputes arising from these terms will be resolved through arbitration or mediation in Singapore.

14. Modifications to the Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. All changes will be posted on this page with an updated “Effective Date”. Your continued use of the site after any changes indicates your acceptance of the revised terms.

15. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

Email: service@acosse.com