Effective Date: Jan 1, 2024

At Acosse.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase through our online store.

By accessing or using Acosse.com, you consent to the data practices described in this policy.

1. Information We Collect

We collect various types of information to enhance your experience on our website:

• Personal Information: When you make a purchase, register for an account, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
• Non-Personal Information: We also collect non-personal information such as your IP address, browser type, device information, and browsing behavior to help us improve our website and customer service.
• Cookies and Tracking Technologies: We use cookies and similar technologies to personalize content, analyze website usage, and serve targeted advertisements. Cookies are small data files stored on your device.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: To fulfill your orders, process payments, and manage your account.
• Customer Support: To respond to your inquiries and provide customer service.
• Marketing: To send promotional emails and updates about products, offers, and discounts (if you have opted in).
• Website Improvement: To analyze website traffic and improve our website’s functionality and user experience.
• Legal Compliance: To comply with legal obligations and resolve disputes.

3. How We Protect Your Information

We take the security of your personal information seriously and employ various security measures, including encryption, secure servers, and access controls, to protect your data from unauthorized access, alteration, or disclosure.

However, no data transmission over the internet is entirely secure. While we strive to protect your information, we cannot guarantee the absolute security of any information you transmit to us.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third parties in the following cases:

• Service Providers: We may share your data with third-party service providers who assist with functions such as payment processing, shipping, marketing, and customer support.
• Affiliated Brands and Partners: If you purchase a product from an affiliated brand, your information may be shared with the respective brand for fulfillment purposes.
• Legal Requirements: We may disclose your information if required by law or to protect our legal rights.

5. Your Rights and Choices

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correct: Update or correct any inaccuracies in your personal information.
• Delete: Request the deletion of your personal information, subject to certain conditions.
• Opt-Out: Opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at service@acosse.com.

6. Third-Party Links

Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 15. We do not knowingly collect personal information from children under 15. If you believe we have inadvertently collected such information, please contact us immediately so we can remove it from our records.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: service@acosse.com